Here’s a brief note about a recent National Bureau of Economic Research working paper, “Service Offshoring and Productivity: Evidence from the United States.”
According to the NBER digest, “service outsourcing is doing more than fueling an economic boom in the tech-savvy provinces of India. It is also playing a major role in one of the big economic stories of the last decade: the surging productivity of American manufacturing firms.”
For more on this, check out Anthony Bradley’s commentary, “Productivity and the Ice Man: Understanding Outsourcing.”